FAQ

Frequently Asked Questions

How do I enroll a new child in the program?
How do I enroll an existing child in a new service?
How do I change/update information about my child?
Which Campus should I choose for my child?
How do I withdraw my child from the program? What is your cancellation policy?
Additional information not related to the enrollment process

How do I enroll a new child in the program?

Step 1: Choose Profile from tabs on top of site and select Add Member

Step 2: Answer questions regarding new child

Step 3: Select Enroll or go to Enrollment screen

Choose child you want to enroll in new service
Choose location where service is located
Choose service for which you want to enroll
Choose Add to Cart
Choose Proceed to Checkout or Continue Shopping
Enter Credit/Debit Card information
Click Pay and Complete Enrollment
Read and click Agree to the Payment and Enrollment Policy

You have enrolled your child

How do I enroll an existing child in a new service?

Step 1: Choose Enroll Tab from top of website or from the User Account on top left side of website.

Step 2: on Member Enrollment screen

Select Enroll or go to Enrollment screen
Choose child you want to enroll in new service
Choose location where service is located
Choose service for which you want to enroll
Choose Add to Cart
Choose Proceed to Checkout or Continue Shopping
Enter Credit/Debit Card information
Click Pay and Complete Enrollment
Read and click Agree to the Payment and Enrollment Policy

You have enrolled your child

How do I change/update information about my child?

Step 1: Choose Profile and then Members from top of website, and select the child you want to update

Step 2: Choose the tab with the information you want to update

Step 3: Choose Edit This Information below the information

Step 4: Edit the information you want and click Update this Information

Which Campus should I choose for my child?

The Campus you want to select is where your child will be attending the primary service in which they are participating. This is typically the Boys & Girls Club of Marshfield.

How do I withdraw my child from the program? What is your cancellation policy?

To withdraw from a program please email membership@bgcmarshfield.org

Cancellation Policy:

Due to the limited number of spots and to maintain our required staffing rations, both AFTER AND BEFORE school program cancellations must be in writing and given to the Membership Director, Patty Cummings, no later than the 1st of the month prior to cancellation. Any cancellations received after the 1st will incur current month and following month fees.

EX: To cancel enrollment for February, notice must be received, in writing, by January 1st. Cancellation requests made after the 1st of the month would incur fees for both January and February.